![]() Must be able to reach, bend, stoop, shake, stir and wipeĭISCLAIMER: THE CONTENT WITHIN THIS DOCUMENT REPRESENTS THE ROLE OF A TGI FRIDAYS INC. Must be able to stand during entire shift cases and carry short distances, up or down stairs Must be able to hear well amongst loud background noise Must be able to respond clearly to Guests requests Must be able to pass initial and annual validation Must be able to calmly respond to angry Guests and notify a Manager system, make change correctly and make credit card transactions Must meet local jurisdiction requirements, including but not limited to obtaining required certifications Must follow standards of Responsible Service of Alcohol Must be able to mix drinks quickly and accurately in a fast-paced, high volume environment Must be dressed neatly and well groomed in company approved dress code at all times Successfully complete revalidation as outlined in the annual World Bartender Championship CompetitionManualġ00% Cash handling adherence per company policy Strictly adheres to responsible alcohol service standards and is able to successfully slow down a Guest or cutoff an intoxicated Guest when necessary.įollowing standards for Responsible Alcohol ServiceĬonsistently fulfill the Key Responsibilities and Accountabilities above Upsells Guests on food or drink items when appropriate.Īccurately rings up all orders in the POS system while maintaining ability to socialize with Guests.įollowing all relevant brand standards for service.īuilds Guests count by promoting specials and building a regular clientele. Knows the menu and how to read each Guest to make appropriate beverage and food recommendations. Properly and promptly prepare, garnish, and serve drinks to Guests.Įngages with Guests by making drinks in front of the Guest using working flair. ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger. Maintains a warm, welcoming, Corner Bar atmosphere. Responsible for supervising scheduled shifts and ensuring Guests receive a Fridays Style dining experience characterized by a fun atmosphere and great tasting food and drinks, prepared and served safely.
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